Excellence In Negotiation & Effective Communication (HRD Corp Claimable)

Course Overview

Effective Communication and Negotiation Skills are at the heart of value creation in many businesses today. The challenges around personality power and emotional intelligence are huge, no matter if it takes place across the boundaries of functions, different areas of specialization, countries, or in the virtual space.

The major challenge of any personality power is complexity. When teams, projects, or task forces

are put together for a period of time, the challenge is building internal relationships among each other, therefore this program is critical towards achieving successful communication and negotiation which is part of emotional intelligence.

An employee with high emotional intelligence can manage their own impulses, communicate with

others effectively, manage change well, solve problems, and build rapport well. Emotional Intelligence was cited as being one of the major differentiators between an average performer and a high achiever. This workshop takes a fresh look at some of the latest thinking in emotional intelligence.

It will show you how you can recognize and make use of the power of emotion to make work more engaging and fulfilling.

Target Group

This course is suitable for Executives, Business Development Officers, Managers, Department heads, Supervisors, Finance Personnel, Business Owners, Entrepreneurs, Sales & Marketing Personnel, Customer Service Personnel, and Front Liners.

Special Note:

All HRD Corp customers will have to pay a RM 100 refundable booking fee upon registration.