Strategic Workforce Performance Management

Effective performance measurement—both quantitative and qualitative—is essential for organizational success, yet many organizations struggle to implement it effectively. Setting the right performance indicators ensures that resources and efforts are aligned with strategic objectives, driving organizational efficiency and results.

This HRD Corp Claimable programme provides participants with practical guidance and tools to establish meaningful performance measurements that support business goals and enhance workforce effectiveness.

Learning Outcomes

By the end of this programme, participants will be able to:

• Understand the importance of managing workforce performance at both departmental and individual levels.

• Describe the four key performance perspectives of the Balanced Scorecard.

• Translate key performance areas into actionable and measurable performance indicators (KPIs).

Target Participants

This programme is suitable for Managers and Department Heads seeking to enhance workforce performance management and measurement practices.

Training Methodology

The programme is delivered through an interactive and practical approach, including:

• Brain-friendly lectures

• Case studies and real-world examples

• Practical exercises and hands-on activities

• Group discussions and collaborative learning