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 Conflict Management At Workplace (HRD Corp Claimable)

 Conflict Management At Workplace
  • Description

Boost employee morale and improve your workplace productivity with Achievers Quality Academy`s  Conflict Management At Workplace courses.

Looking to boost employee morale and productivity at your workplace? Look no further than Achievers Quality Academy’s conflict management courses.

In any workplace, conflict is bound to arise. However, with the right training, it can be approached and managed constructively. Our courses provide a comprehensive guide to identifying and managing conflict, equipping you with the tools to create a harmonious work environment for all.

Whether you opt for our live virtual sessions or in-person training, our expert trainers will guide you through a range of conflict resolution techniques and strategies. With our courses, you’ll gain practical skills that you can apply immediately to improve communication, reduce tension, and build a positive team dynamic.

So why wait? Invest in your employees and take the first step towards a more productive and harmonious workplace. Sign up for our conflict management courses today!

Learning Objectives

Upon completion of this program, participants will acquire these:

  • A framework for handling conflict and disputes with confidence
  • Patterns of conflict and how it escalates
  • How to stop a disagreement from escalating into a dispute
  • When and how to intervene in a dispute between others
  • The key communication steps you need to resolve a conflict
  • How to avoid confrontation and deadlock
  • How to move from confrontation to constructive conversations.

Who Should Attend

This course is suitable for Executives, Business Development Officers, Managers, Department Head, Supervisors, Human Resource Personnel, Production Officers, Engineers, Technicians, Business Owners, Entrepreneurs, Sales & Marketing Personnel, Customer Service Personnel, Front Liners, Administration & Clerical Personnel.

Methodology

  • Brain-friendly/Interactive Lectures
  • Practical Exercises
  • Interactive and Engaging Learning
  • Group Discussions
  • Experiential Learning

Key Contents

  • MODULE 1 : Understanding The Conflict Spectrum
  • MODULE 2 : Key Communication Strategies
  • MODULE 3 : The Conflict Management Strategy
  • MODULE 4 : Creating The Positive Workplace Culture

Duration

2 Days (16 Hours)

HRD Corp Training Programme No: 10001287312