Developing Effective Communication

Essential communication skills are a must for today’s workforce. However, many fail to meet the required level of English proficiency at the workplace. In addition to making gross mistakes, many do not even have the confidence or competence to communicate in English. Being able to speak and write basic English will actually build better rapport and trust between staff, the management and clients.  

This course has been designed to help you gain your confidence when speaking and writing in English at the basic level.  

Learning Objectives

Upon completion of this program, participants will acquire these:

• Develop better self-confidence when communicating in English.
• Speak more clearly & effectively.
• Share and understand small talk with colleagues.
• Listen to simple instructions & discussions in English.
• Ask simple questions and answer them appropriately.
• Convey messages correctly.
• Write simple, clear sentences in English.

Who Should Attend

This course is suitable for everyone in all levels and job roles.

Methodology

• Brain-friendly/Interactive Lectures
• Interactive and Engaging Learning
• Group Discussions
• Experiential Learning

Key Contents

• Module 1 : Understanding Interpersonal Styles & Techniques of Communication
• Module 2 : Speaking in English I
• Module 3 : Speaking in English II
• Module 4 : Listening Skills
• Module 5 : Writing in English