Managing Positive Communication

Harness the Power of Effective Communication: Understand, Connect, and Inspire.

Unlock the secrets of successful communication with Tour 2-days Managing Positive Communication course. This interactive, expert-led HRD Corp Claimable program is designed to help you hone your emotional intelligence (EQ), and better understand your own emotions, communication styles, and personality. Embrace multiple perspectives and learn how to engage effectively with diverse personality types.

Our course empowers you to transform conflict into opportunities for growth, through a deeper understanding of conflict nature and resolution strategies. Become a master in assertive communication, honing your active listening and questioning skills for harmonious collaboration.

Moreover, we’ll teach you the art of delivering and receiving constructive feedback and how to read and project non-verbal cues effectively. As an added bonus, we provide tools for effective group communication, including public speaking.

Don’t miss out on the opportunity to elevate your communication skills, building stronger, more positive connections in both your personal and professional life. Enroll now in our ‘Managing Positive Communication’ course – where you learn to communicate, not just to be heard, but to truly connect.

Learning Objectives

Upon completion of this program, participants will acquire these:

• Gain self-awareness in terms of their own emotions, their personality profile and their communication styles and preferences.
• Acquire the knowledge and skills to increase their Emotional Intelligence (EQ) and apply this for both work and personal life
• Learn how emotions work and gain the skills to manage their own emotions
• Appreciate the different personality types and know how to communicate with each
• Appreciate the benefits of having multiple perspectives and acquire the skills
• Understand the different Communication Styles and gain the skills to be more Assertive
• Appreciate the nature of Conflict and learn strategies to approach and resolve them
• Acquire active listening and questioning skills to promote harmonious collaboration
• Gain the skills to give as well as receive Constructive Feedback
• Acquire the skills to use non-verbal communication effectively
• Acquire added skills for communicating with groups e.g. public speaking

Who Should Attend

This course is suitable for everyone in all levels and job roles.

Methodology

• Brain-friendly/Interactive Lectures
• Demonstration
• Role Plays
• Games and Simulations
• Group Discussions
• Experiential Learning

Key Contents

Module 1: Rapport For Effective Communication

Module 2: Understanding And Managing Your Emotions

Module 3: Gaining Multiple Perspectives And Flexibility

Module 4: Managing Conflicts And Increasing Synergy

Module 5 : Active Listening And Questioning

Module 6 : Giving And Receiving Constructive Feedback

Module 7: Non-Verbal Communication

Post-Workshop Action Plan

Post-Program Assessment & Closing