Power Through: Developing Resilience in Telesales

Course Overview:

This comprehensive two-day program is designed to empower telesales professionals with the mindset and tools needed to thrive in a challenging sales environment. Participants will discover proven techniques for building resilience, developing a growth mindset, and maintaining high performance levels despite rejections. Through practical exercises and real-world scenarios, they will learn to transform challenges into opportunities and master the art of effective sales communication. The program combines psychological insights with practical sales techniques, ensuring participants leave with both the mental fortitude and tactical skills needed for success in telesales.

Learning Outcome:

By the end of this program, participants will be able to:

1. Demonstrate resilience techniques when facing sales rejections

2. Apply growth mindset principles in their daily sales activities

3. Construct effective sales scripts using learned frameworks

4. Execute positive self-talk strategies to maintain motivation

5. Implement practical tools for managing sales-related stress

6. Analyze sales scenarios to identify opportunities for improvement

Target Audience:

• Telesales Promoters

• Entry to mid-level sales professionals

• Those who handle outbound sales calls

• New and existing telesales team members