Instructor
Achievers Quality Academy Sdn Bhd
Performance KPI and Appraisal
- Description
KPI, performance reviews and appraisals guide employees’ focus on what is expected, know how they have been doing and what further development or training they need to do to improve. These tasks are also part of performance management system that integrated process of defining (KPI setting), assessing (performance review and appraisal) and reinforcing employee work behaviors and outcome.
Organizations with a well developed performance management process often outperform those without this element of organization design.
Learning Objectives
Upon completion of this program, participants will acquire these:
- Identify and set relevant and important KPIs
- Align corporate and individual KPIs
- Guide staff to identify relevant KPIs
- List the key elements of performance management
- Explain the challenges and pitfall of performance appraisal
- Provide Effective feedback
- Establish SMART goal / KPI
Who Should Attend
This course is suitable for Managers, Department Head, Business Owners, Entrepreneurs, Executives, Business Development Officers, Supervisors.
Methodology
- Brain-friendly/Interactive Lectures
- Interactive Experience Sharing
- Case Studies
- Practical Exercises