Excellence in Negotiation and Effective Communication

In today’s dynamic business environment, mastering both negotiation and communication skills is essential for professional success. This comprehensive program combines advanced negotiation strategies with effective communication techniques to empower participants to navigate complex interactions, build strong relationships, and achieve optimal outcomes. Through interactive sessions, participants will gain practical skills applicable in various professional scenarios.

Learning Objectives:

By the end of this course, participants will be able to:

• Develop and implement advanced negotiation strategies to achieve mutually beneficial outcomes.
• Enhance verbal and non-verbal communication skills for clearer and more persuasive interactions.
• Understand and adapt to diverse communication styles within the workplace.
• Apply active listening techniques to improve understanding and engagement.
• Manage and resolve conflicts effectively using refined communication and negotiation tactics.

Who Should Attend:

This course is suitable for everyone in all levels and job roles.

Methodology:

• Demonstration
• Role Plays
• Video/Audio Presentations
• Interactive and Engaging Learning
• Group Discussions
• Experiential Learning

Key Contents

Module 1: Introduction to Verbal Communication

Module 2: Non-Verbal Language as a Crucial Component

Module 3: Understanding Your Peers

Module 4: Active Listening Techniques

Module 5: Advanced Negotiation Strategies

Module 6: Conflict Resolution and Difficult Conversations

Module 7: Practical Application and Role-Playing